Refund policy

If an item is fault, it must be returned within 7 days for exchange.

To receive a refund, items must be returned in their original, unused condition. A replacement component There will be a 20% deduction incurred on the original price of item in the event of a refund, including installation fees, are non-refundable. 

Please note there is NO Refund for change of mind and NO exchange or returns on electrical items. Exchange and Credit notes are subject to management approval. . Parts are only accepted back if they are in the same condition as sold. Customers must ensure that the correct make, model and body type is provided, we are not liable for the provision of incorrect information

Within a reasonable amount of time after receiving damaged or defective components, we will replace or rectify them. 

Before returning any components, please contact me first. 

Do not presume that a refund will be issued automatically upon return. Shipping and handling fees will not be refunded. Additionally, you will need your purchase receipt. 

To initiate the return process, please email info@melbournecarpart.com. If your return is approved, you will receive a return shipping label and detailed instructions. Without a prior return authorization request, we cannot receive any returned items.